Cancellations must be 2 hour advanced notice must be required for any appointment cancellations. Failure to call will result in a NO-SHOW If you fail to call to cancel your appointment full payment of your prior scheduled appointment will be due before you are able to continue any future services. if it continues to happen you will loose your online privileges of booking an appointment and become strictly walk-in, if a spot is available. There will be no guarantee. These policies will be enforced due to high volume of Clientele. Late appointments will only be given 5 minutes after there scheduled time to show, after the 5 minutes is up you will be marked as a No-Show. This is to make sure to not inconvenient others who have scheduled an appointment and who are on time! We will have the right to refuse services if policies are not followed!