E-Bikeshop offers a "First Free Service" within the first 3 months of ownership to ensure your e-bike is running smoothly after initial use. This service helps address any minor adjustments needed as the bike settles. Please let us know if you have any specific issues in the booking form notes.

PLEASE NOTE:

Bikes must be presented in a reasonably clean condition to allow mechanics to thoroughly inspect and service components. Excessively dirty bikes will be charged a cleaning fee of £25 and will increase the length of the service booking by approx. 30 minutes.

Some jobs are not possible to complete without having to remove the battery to access internal components. If your bike has a removable battery, you MUST bring a key with you.

This service is done as a "while you wait" option however if you prefer, bikes can be left with us up to 24 hours before (by prior arrangement) and 2 days after the booking if more convenient.