Due to COVID-19, we are minimising face-to-face interactions as far as possible for the safety of our clients and staff. Your appointment is NOT / NOT confirmed until you have received a separate email from Consular section. The Consular section provides a wide range of services for Australian citizens in Indonesia. For a full list of what we may and cannot do for you please see the Consular Services Charter www.smartraveller.gov.au/services/Pages/consular-services-charter Applications for passports and for notarial services are by appointments only. Appointments are not required for Emergency consular inquiries. The Embassy is open to the public as per our stated business hours. All fees are payable with any VISA or MASTER-CARD debit or credit card. This appointment system is NOT FOR VISA / CITIZENSHIP/ PERMANENT RESIDENCE related services. Please call 021 30418700 for assistance on these queries. USEFUL LINKS Passports information online – www.passports.gov.au Passport fees - www.passports.gov.au/Pages/Fees.aspx Smartraveller website – www.smartraveller.gov.au Notarial fees - www.smartraveller.gov.au/services/legalising-documents Immigration – www.vfsglobal.com or www.border.gov.au NOTARIAL DISCLAIMER Please ensure that documents relating to notarial services you require from the Australian Consulate-General, are presented in the correct form and that you provide the correct instructions for witnessing any signatures on the documents. If you are unsure of the legislative requirements relating to witnessing signatures on a particular document, you should seek independent legal advice. Please note, by witnessing a signature on a document neither the Australian Government nor the Australian Consulate-General in Bali guarantees the legal effectiveness of the document or the accuracy of its contents.